Huntington Beach, CA
Shortcuts is the leading global standard in smart salon technology, working with over 14,000 clients worldwide. Our solutions are tailored to suit the needs of our clients – from large franchised chains through to a single site businesses in the hair, spa, school and walk-in industries.
Constantly updating our product to meet the changing needs of the market, our software is supported by the largest research and development team in the industry.
A Shortcuts Customer Care Consultant is responsible for the account management of clients. They are responsible for developing and maintaining lasting relationships with existing Shortcuts clients and providing them with solutions to increase their business revenue. This key role is involved in a range of marketing activities and ad-hoc campaigns and projects that require an exceptional customer service throughout the process. Each Customer Care Consultant has assigned territories that they are responsible for.
Working under the direct supervision of the Customer Care Manager, undertake account management duties and responsibilities for existing Shortcuts clients including, but not limited to:
PERSONAL CHARACTERISTICS REQUIRED:
To apply for this position, submit a resume to Human Resources at:
“An Equal Opportunity Employer”
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