MBS BIlling Specialist - JFI

Jonas Fitness

Jan 04, 2018

Website :


Location :

Webster, TX

Job Type :

Full Time

Company Description :

Jonas Fitness, Inc. was created from the acquisition of the software, clients, billing services and other assets of Club Solutions by Fiserv, Inc. We are a division of Jonas Software, Inc., a leading provider of enterprise management software and billing solutions to a variety of industries, including golf and private club, fitness, sports and leisure, attractions, foodservice, construction and many more.
Jonas Software is the valued technology partner of over 50,000 customers worldwide in more than 15 countries.  Jonas employs over 1,500 skilled individuals consisting of a cross-section of industry experts and technology professionals.  Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia, New Zealand and the Caribbean.  Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the TSX (CSU.TO).
At Jonas Fitness, our vision is to be the branded global leader in fitness software and billing services. We strive every day to be recognized by customers and industry stakeholders as a trusted provider of "Software for Life" and as an ambassador for technology, product innovation, quality, and customer service. 

Job Description :


The Billing Specialist reports to the MBS Billing Team Supervisor.  The Billing Specialist is the main contact between the client and the company while performing all billing and account receivable functions.  This includes but is not limited to: researching / analyzing billing history, analyzing / verifying future revenue, mapping pre-payments, electronic batch processing, providing special / advanced reporting to clients and onboarding clients additional clubs or manage ownership changes. 
The Billing Specialist should demonstrate good decision quality when making decisions and offering suggestions.  They should be a versatile learner and enjoy “learning on the fly”.  They should have customer focus by being dedicated to meeting the expectations of internal and external clients.  The Billing Specialist should be approachable and build rapport with their internal and external clients.  They should use time management effectively and efficiently to set priorities.          
We are looking for someone who possesses integrity and trust with the intellectual horsepower to be adaptable to multiple software systems, is an enthusiastic and energetic quick learner with a positive approach to constant change whilst having the capability to have composure under stressful times, tight deadlines and when unexpected demands are requested.


  • Maintain clients billing schedule
  • Ensure all billing is completed accurately and in a timely manner
  • Answer any billing related questions clients may have
  • Educate clients on billing procedures
  • Funnel member issues to Member Services Group as necessary
  • Maintain Database
  • Sweep for errors to maximize collectability
  • Act as a liaison for the client regarding all billing and non-billing related issues
  • Track changes to invoices and provide statistics to the client
  • Ensure completeness of billing by running reports and comparing results
  • Assisting with Ad Hoc requests such as information for audits
  • Other duties as required


  • Minimum of one year of billing, A/R and A/P experience
  • Health and fitness club experience would be an asset
  • At least 9 hours of accounting completed at school and a BA/BS in Finance, Accounting or General Business would be an asset
  • Maintain a high level of professionalism while working with clients (external and internal) and maintain composure under stress
  • Excellent organizational and communication skills
  • Ability to communicate effectively both verbally and in writing
  • Must be detail oriented
  • Highly proficient at multitasking
  • Willing to work in a very fast paced, high volume environment
  • Must be comfortable taking initiative and be able to work with minimal supervision
  • Proven ability to work as part of a team
  • Be able to work within strict timelines
  • Flexibility to work overtime at critical periods
  • Proficient with Microsoft Office – (PowerPoint, Excel, and Word)
  • Strong overall computer skills

Is This You?

To apply for this position, submit your resume to Human Resources at:
Please indicate job title in the subject heading of your email
“An Equal Opportunity Employer”