Vertical Market Software (VMS) was established in 1984 with the mandate to be a leading provider of Business Management Systems to the Construction Industry. We are a division of Jonas Software, Inc., a leading provider of enterprise management software and billing solutions to a variety of industries, including golf and private club, fitness, sports and leisure, attractions, foodservice, construction and many more.
Jonas Software is the valued technology partner of over 50,000 customers worldwide in more than 30 countries. Jonas employs over 1,600 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.
The VMS Customer Service & Implementation Specialist will provide software support, training and problem resolution to our customers and end users nationwide. Primarily in a call center environment, with the periodic travel to our customer’s location, the ideal candidate will be able to provide software setup, diagnose and resolve customer questions, report and address software issues, and test software fixes as they are released. This candidate will be customer centric and provide the above tasks in a clear, positive, timely, and professional manner. Specialists will perform related work as required.
The core responsibilities of the position include:
To apply for this position, submit a resume to Human Resources at:
Please indicate job title in subject heading of email
“An Equal Opportunity Employer”
» Club Management
» Fitness, Sports & Leisure
» Salon & Spa
» Retail & POS
» Event Management
» Moving & Storage
» Metal Service Centers
» Radiology/Laboratory Information Systems
» Product Licensing
» Payment Processing
» Hotels & Resorts
» Dynamic Case Management
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